Customer Support
General Informations
- To submit a request
By Email: service@accomplix.com
By Phone: 514-761-3211 - General Service Guidelines
browse this page to understand how we will process your request and what are the associated timeframes (French document) - Vacation Policy
browse this page to learn what services are operating or not during our vacations, and what to do should a problem arise (French document)
Antivirus SoftwareSince October 2010, Microsoft is offering its Security Essentials antivirus software for free to small business of 10 or less computers. Download it, it's an effective way to stay out of trouble and protect your data.
|
Remote Control SoftwareAccomplix is using the VNC technology to remotely access your computer if the need be. For security reasons, you must be the initiator of the remote control session, which allows us to access your PC and provide the help needed.
On Windows XP, proceed to a default installation by clicking the Next button until the software installs. On Windows 7, follow the same procedure but unselect the checkboxes at the "Start as a service" page. |

